When receiving your product,

check whether there is any damage or problem in the box of your product before signing the cargo report. If there is damage or deficiency for any reason, if there is an opening in the tape of the parcel, return your box to the cargo officer without signing any documents related to the delivery, with a request to keep a record. If you fulfill this obligation, your new products will be sent to you immediately. In case of receipt of products with a damaged box or allegedly missing content, we are not responsible for the damage or lack of products inside. Please report this situation as soon as possible in writing to [email protected]

Our Customer Service

For all your questions about your orders and to get information about the products, you can contact us from anywhere in Turkey by phone at +90 552 842 03 95  or you can request support by filling out our contact form.